Privacy Policy

Scope

This policy applies to visitors, customer contacts, supplier contacts, and anyone who contacts StikTec through this website, email, telephone, or WhatsApp. It covers information handled in connection with label, sticker, membrane switch, nameplate, and related project enquiries.

Information we collect

We collect information you choose to provide when you ask for a quote, send an enquiry, or continue a project discussion. This may include:

• Name, company name, work email address, telephone number, and country or region.
• Project details, including application, dimensions, material, quantity, artwork status, supply format, and timing.
• Files and communications you send, such as drawings, logos, specifications, reference images, and approvals.
• Limited technical information created when you use the website, such as browser type, IP address, pages viewed, and basic server logs.

Please do not send payment-card data, government identification, or unnecessary sensitive personal information through public forms or ordinary email.

How we use information

We use information to respond to enquiries, review feasibility, prepare quotations, communicate about samples or production, coordinate shipping where applicable, provide support, and maintain reasonable business records.

Submitting an enquiry asks StikTec to review and respond to that request. It does not by itself add you to unrelated marketing communications. Where marketing communication is permitted, you can ask us to stop at any time.

When information is shared

StikTec does not sell personal information. We share information only when reasonably necessary for business operations: with service providers supporting hosting, email, file handling, or customer communication; with logistics providers for shipment coordination; or where disclosure is required by applicable law.

Access is limited to people and providers who need the information for these purposes. Project artwork and specifications are handled as confidential commercial information within normal operational controls.

Cookies and similar technologies

This website may use essential cookies and limited technical records to keep the site working, understand performance, and protect against misuse. Your browser settings can usually block or remove cookies; some website functions may then work differently.

If we introduce optional analytics or advertising technologies that require consent under applicable law, we will provide the relevant notice and choice before using them.

Retention and security

We retain information only for as long as reasonably needed to answer an enquiry, support an active or past business relationship, meet recordkeeping obligations, resolve disputes, and protect our operations. Retention periods vary with the nature of the request and applicable requirements.

We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, loss, misuse, or disclosure. No online transmission or storage method can be guaranteed completely secure.

Your choices and contact

Depending on where you are located and applicable law, you may ask to access, correct, delete, restrict, or object to the use of your personal information, or withdraw consent where processing relies on consent. We may need to verify a request before acting on it.

For privacy questions or requests, email stik@stiktec.com with “Privacy Request” in the subject line, or write to StikTec, No. 69, West Shipai Avenue, Shipai Town, Dongguan City, Guangdong Province. This policy may be updated when our practices or legal requirements change.